Returns Policy

Item be returned within 28 days of receipt for a refund of that item or to exchange it for a different size or colour. 

In all cases, the items returned must be in their original condition, which includes any packaging. For example, clothing is to be returned with the original label still attached in the way it arrived. All goods will be inspected on return.

The goods are your responsibility until they reach our Warehouse. Please ensure you package your return to prevent any damage to the items or boxes. We are not responsible for any items that are returned to us in error.

We recommend you use a postal service that insures you for the value of the goods you are returning. Please email us before retuning products mermaidcoveinfo@yahoo.com